Privacy Policy

Welcome to Fluffy & Crispy Co. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

Introduction

At Fluffy & Crispy Co., your trust is important to us. We collect only the information necessary to process your orders, improve your shopping experience, and provide customer support.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address

Order Information

• Products Ordered
• Order History
• Payment Details (processed securely through payment gateways)

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products to your address
• Send order confirmations and updates
• Respond to customer inquiries
• Improve our products and services
• Enhance website functionality and user experience
• Comply with legal obligations

Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

All online payments are processed securely through trusted third-party payment service providers.

Information Sharing

Fluffy & Crispy Co. does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Delivery and logistics partners for order fulfillment
• Payment service providers for payment processing
• Government authorities when required by law

Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Protection

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Despite our best efforts, no online platform can guarantee complete security. Users are encouraged to keep their account and contact information secure.

Third-Party Links

Our website may contain links to third-party websites. Fluffy & Crispy Co. is not responsible for the privacy practices or content of such websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our products and website are intended for general audiences. We do not knowingly collect personal information from children under the age of 13 years.

Changes to This Privacy Policy

Fluffy & Crispy Co. reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Fluffy & Crispy Co.

📧 Email: fluffyandcrispyco@gmail.com

📍 Address:
G14, Gandhinagar Colony,
Chandranagar Post,
Palakkad, Kerala, India